Who we are

Effective Date: 07/23/2025

Rooted in Care Collective (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share. This Privacy Policy outlines how we collect, use, and protect your data across our website and services, and explains your rights under applicable laws including the GDPR and CCPA.

Lawful Basis for Processing (GDPR Compliance) & Your Rights (GDPR & CCPA)

We only process your data when we have a lawful reason to do so:

  • Consent: You have given clear permission (e.g., subscribing to our newsletter)
  • Contractual necessity: To fulfill a service you’ve requested
  • Legal obligation: For tax, accounting, or legal compliance
  • Legitimate interest: To improve services or communicate with you in ways that are relevant and non-intrusive

You can withdraw your consent at any time.

Depending on your location, you may have the following rights:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict certain types of data processing
  • Request data portability (receive your data in a transferable format)
  • Opt out of sale or sharing of personal information (under CCPA)

To make a request, email amber@rootedincarecollective.com with your full name and request details.

We will respond within 30 days in accordance with legal timelines.

What Information We Collect and Why

We may collect the following types of personal data:

Website usage data (e.g., IP address, pages visited, browser type via cookies or analytics tools)

Contact details (name, email, phone number)

Service-related information (intake forms, session notes, client preferences — only with your consent)

Billing information (processed securely through trusted third parties like Stripe or PayPal)

We collect your information to:

  • Provide the services or support you’ve requested
  • Respond to inquiries or schedule sessions
  • Send newsletters and relevant updates (only with your permission)
  • Improve the functionality and offerings of our website and services
  • Maintain legal or financial records as required

Cookies

We may use cookies and similar technologies to:

  • Analyze traffic and improve your experience
  • Understand which pages are most visited
  • Remember your preferences (e.g., form autofill)

You can control or disable cookies via your browser settings.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

Third-Party Services

We may use trusted third parties to:

  • Process payments (e.g., Stripe, PayPal)
  • Manage email lists and communication (e.g., Mailchimp, Flodesk)
  • Schedule sessions (e.g., Calendly)

These providers are responsible for their own privacy practices, which we recommend reviewing.

How long we retain your data

We keep your data only as long as necessary to provide services, comply with laws, or resolve disputes. You may request deletion of your personal data at any time.

What rights you have over your data

Your information is stored securely using up-to-date technologies and best practices. Only authorized individuals have access to your data for the purposes described above.

Changes to This Policy

We may update this policy occasionally to reflect changes in our practices or legal obligations. The revised policy will be posted on this page with a new effective date.

Contact Us

If you have any questions or wish to exercise your rights under this policy, please contact:

📧 Amber@rootedincarecollective.com

🌐 www.rootedincarecollective.com